Media enquiries

If you’re a journalist or broadcaster seeking information about V/Line, our communications team welcomes your enquiries.

For urgent media enquiries, phone (03) 9619 5955 to speak to the duty media officer or leave a message to request a call back. You can also email media@vline.com.au 

For information about delays and disruptions on the network, please check the “Live service updates” tab on the home page at vline.com.au.

Filming, photography and media 

If a media organisation needs vision or photographs, our communications team can help to arrange access to our stations.

All persons including the film or photography crew, and anyone being filmed or photographed, must remain behind the yellow line on the platform at all times.

Photography or filming while standing on rail tracks anywhere on the passenger rail and freight networks is strictly prohibited

It’s important that journalists and media organisations phone our media line on (03) 9619 5955 and give as much notice as you can. We’ll do everything we can to help you get the vision or photos you need.

Please note that V/Line staff members are not authorised to speak to the media at any time.

A valid myki or V/Line paper ticket is required for travel on our services.

Amateur photography is permitted, provided you stay behind the yellow line on the platform and keep outside the rail reserve, well away from the tracks. You must not affect or photograph other customers.

Approval needs to be obtained for professional filming or photography which is not related to an approved media event, photography requests for government, local government, community, commercial or other professional purposes.

Please make your request by calling (03) 9619 5955 or email media@vline.com.au 

Permissions 

Activities on V/Line managed land and premises are regulated under transport regulations - Transport (Compliance and Miscellaneous) (Conduct on Public Transport) Regulations 2025.

V/Line managed land generally includes all;

  • station platforms
  • station buildings
  • carparks (including internal roadways)
  • surrounding footpaths
  • bridges, stairs and lifts
  • access ways
  • the restricted rail reserve 

Before conducting any activities on V/Line managed land, please contact V/Line in advance. 

Distribution of printed materials 

Under section 41(2) of the Conduct Regulations, the distribution of printed materials is not permitted on V/Line managed land, premises and vehicles unless authorised. 

Campaigners or candidates handing out flyers or undertaking promotional activities within V/Line managed land will be politely asked to move outside the boundary.

Failure to cooperate may result in Victoria Police being notified and fines for non-compliance and trespass may be issued. Additionally, V/Line Authorised Officers can enforce non-compliance. It is important that these requirements are adhered to in order to ensure the safety of all people on land, premises and vehicles. 

If you have questions or believe this rule is being breached, please to station staff or call V/Line on (03) 9619 5955.

Display of political advertising 

The display of advertising used to promote a political party, parties or political cause is not permitted for display on V/Line managed land, premises and vehicles. Any such advertising signage will be removed.

If you have questions or believe this rule is being breached, please speak to station staff or call V/Line on (03) 9619 5955.